Catalyst R26U1 Release Notes

Catalyst release 26 update 1 includes the enhancement(s) and/or resolved issue(s) listed below.

Please contact our Catalyst support team at CatalystSupport@drb.com with any questions.

View previous Catalyst release notes here.

Specifications

The “Reply Y” opt‑in SMS message can be re-sent for customers who don't opt-in after 5 minutes if they request a second opt-in, to help recover missed opt‑ins while limiting repeat messages for customers. If a customer completes the opt‑in, no duplicate message is sent. If a secondary opt‑in is requested within five minutes of the first request, the system will ignore the extra attempt (no duplicate message is sent). If the secondary request occurs after five minutes have passed, the opt‑in SMS will be sent again and the customer may receive what appears to be a duplicate request. Note: If a customer later completes opt‑in from a different channel (for example, initially requested via keyword, but opts in from a landing page request after five minutes), they will be opted in via the second channel, but reporting will show the initial keyword as the opt‑in source.

The Add Segment panel (used to configure a new segment) now includes extended Transaction "look back" settings (Last, Today, Yesterday, Last 7 days, Last 30 days, Last 90 days, Last 365 Days, and All time), along with an In or Not In parameter to include or exclude customers. This makes it easier to run loyalty promotions and other campaigns that require more customizable customer histories.