Knowledge Base Features


Use the information below to learn about how the knowledge base search functions.

Site Features

View from Any Device

The knowledge base is accessible from a desktop computer, tablet, or even mobile phone, with content automatically resizing based on the device to provide a consistent experience, regardless of how you access the site.

Search

A robust search tool is available. See Search Tips for detailed information about this feature.

Table of Contents

The knowledge base is organized by six main sections, and the table of contents reflects that.

  1. Trending
  2. Features
  3. Application
  4. Manual
  5. Support

Important: The breadcrumbs navigation link that appears at the top of each topic (when a topic is open), mirrors its table of contents location. See the Topic Features section below for more details about this feature.

Trending

See and open new topics that were added, and existing topics that have been modified. Topics are organized by month. It also includes information about the knowledge base's features, and knowledge base search tips.

Features

See what features are available in Catalyst, and learn about each's capabilities along with FAQs.

Applications

Access information about each component in the Catalyst application, such as configuration fields, report data, more more.

Manuals

Task-based, how-to topics.

Support

Troubleshooting and issue resolution.

Index

Topic Title Entries

Every topic title is listed in the index, so if you know the title of a topic, you can quickly access it. In addition, relevant keywords .are also assigned to topics, so users can quickly locate a topic that way.

Auto-Filter Entries

the list of entries

Glossary

A glossary, with a list of terms related to the product and their corresponding definitions, just like a dictionary is available. Select a term to view its definition.

Select it again to hide the definition.

The Glossary list includes a Find terms tool at the top of the list, where users can filter the list of terms by entering alphanumeric characters; as characters are entered, the list auto-updates to only display terms that match.

The filter tool supports partial matches, so any part of the glossary term that matches is included in the results. Clearing the characters entered in the filter, auto-restores the list of terms.

Favorites

Cookie-based, so device AND browser-specific/limited.

Topic Features

Expand/Collapse All Drop-Downs

True toggle.

Share Topic

Email a link to the currently selected topic.

Add/Remote to Favorites

True toggle.

Print: Topic

Opens standard Windows print dialog.

Toggle Off Search Highlight

Toggle Off: Refresh page or invoke search again activate highlight

"In this topic" Navigation

Topic jump links.